Located on the first floor of Old Main, the Business Office has a wide range of services available for Franklin College students, families and members of the Franklin College community. Feel free to stop by or contact the Business Office by phone at 317.738.8031 with questions.
Office Operations
- Generating student bills
- Answering billing questions
- If you would like to pay for an FC bill online, visit Transact
- Adding funds to One Cards
- Filling out tax papers
- Process payroll – Faculty, Staff & Students
- Distributing student refund checks
- Serving as the bank for student organizations
- Selling stamps
- Cashing checks up to $ 75.00 per day
- Paying reimbursements
Business Office FAQs
Where is the business office located and what are the hours of operation?
The Business Office and Student Financial Services are located on the first floor of Old Main on the west side of the building. The office is open 8:00 – 5:00 Monday through Thursday and 8:00 – 4:00 on Friday.
What services other than tracking my student account does the business office provide students?
The business office offers many services other than your student account. You can cash checks, get stamps, and pick up reimbursements in the business office. The business office also houses tax papers. If you have a credit on your student account you can withdraw that from your account.
How can I make payments to Franklin?
You can pay by cash, check, debit/credit card or 529 plan. You may pay at the window or through your Transact account.
When and to whom are statements mailed?
Statements are no longer mailed out. Students need to sign up for the login to their Transact account or Student First account. Students can also manage who has access to the account so they can also check the student account at any point.
What is the Financial Responsibility Agreement?
This policy requires all students to complete our financial responsibility agreement each semester prior to enrollment. This agreement outlines the student’s commitment to pay ALL expenses incurred at the college (including any penalties that result due to past due payments). This requirement must be completed prior to enrollment.
Please access it here as a PDF.
Can my parents access my statement of account?
Yes, but only if the student grants them access.
When are payments due?
The tuition bills are due by August 15th for the Fall semester and by January 15th for the Immersive Term and Spring semester.
What happens if my payment arrives late or my financial aid is not processed by the beginning of the semester?
If a student has a balance greater than $500 after the due dates then a stop will be placed on their accounts. Students with a business office stop on their account will not be allowed to register for their next semester’s classes.
If I qualify for Work Study how can I access that money and what can I use it for?
Students that qualify for work study will have that included with their financial aid award. This is an award that does not credit straight to the student account. Students can get jobs on campus to earn their allotment of work study per year. Students with work study jobs are paid once a month and can use that money for books, tuition or other expenses.
Should I have a local checking account?
It is completely up to you if you want to have a local bank account but you do not have to have one. The business office will cash checks up to $75.00. There are local banks that also allow students to cash checks without a charge. You may also have student paychecks directly deposited into your bank account.
How can I purchase my books with my loan funds?
If you have excess money to purchase books your student account will have a credit balance. You can have that money transferred to your One Card to purchase books in the bookstore.
When are refunds available?
Students can request a refund from their account at any time, provided they have a credit balance. They can get $75.00 per day if needed. Amounts larger than $75 need to be requested by Wednesday at noon to get a check on Friday of the same week.
Online Bill Payment
Franklin College has partnered with Transact to create an online portal through which students can view their account activity, set up payment plans and make payments on their accounts. Students can access their account through Self-Service. Once students are registered for online access, they may invite parents or others as authorized parties to have online access. Due to Federal student privacy regulations (FERPA), parents may only access the Transact account if they are granted this access by the student.
Payment Options
Cash
Franklin College accepts cash payments through the Business Office.
Check
Checks made payable to Franklin College are accepted at the Business Office or can be mailed to:
Franklin College
Business Office
101 Branigin Blvd.
Franklin, IN 46131
Online
E-check/ACH or Credit/Debit Card
To make a payment online by E-check/ACH or credit/debit card, login to your Transact account at https://commerce.cashnet.com/franklincollegepay. Please note credit and debit card payments have a convenience fee of 2.95% of the amount charged that will be added to each transaction. The convenience fee is charged by Transact for the processing of these transactions. Franklin College does not retain any amount of this non-refundable convenience fee.
No access or not an Authorized Party in Transact? You can still make a payment online by visiting https://commerce.cashnet.com/franklincollegepay and clicking on “Pay as a guest.” You will need to enter the student’s FC ID number (9 digits with no “P” in front) as well as their last name when using this site.
Payments returned due to insufficient funds will be subject to a $30 charge.
Note: For online payments, MasterCard, Visa, Discover and American Express are subject to a 2.95% convenience fee and international cards are subject to a 4.25% convenience fee charged by Transact. E-check or ACH from a checking or savings account is free.
International Payments
Make an international payment through Transact from almost any country and any bank. They offer excellent foreign exchange rates, allowing you to pay in your home currency (in most cases).
Login to your Transact account, click “Make a Payment,” enter your payment amount, then choose “International Payment” as the payment method. Follow the on-screen instructions to continue with payment.
Payment Plan Option
We work with Transact to provide interest-free payment options for those wishing to pay their bill in installments. To enroll in one of these plans, you must be registered as an authorized party with Transact. If you have an account, please visit https://commerce.cashnet.com/franklincollegepay to log in.
You must have a login to enroll in a payment plan. If you need a login, the student must grant you access to their account through Transact. You will then receive an email to register and can sign up for a payment plan.
Note: There is a $45 enrollment fee for each semester-based plan. Graduate and Running Start students are not permitted to enroll in payment plans.
Other Information
Access to the Transact Portal
- Students must grant access to parents and any authorized users by selecting “Send a Payer Invitation” within their account. You will receive an email with instructions on how to register.
- Upon completing registration from the Transact invite email, authorized users may login by going online to https://commerce.cashnet.com/franklincollegepay to enter your username and password and click “Sign In.”
Student Financial Services
The Business Office Manager, Brad Jones, serves students and their families by helping them to understand their financial obligations to Franklin College and how those obligations can be met. He is the first point of contact on campus for currently-enrolled students who have questions about paying for their education and the debts they are incurring. Brad is the liaison between students and the offices of financial aid, business and finance and academic records.
Brad can be reached at 317.738.8033 or bjones@franklincollege.edu.
Some Common Topics Brad Can Help Cover Are…
Students/Families with questions on how to pay the remaining balance
- Plus Loans
- Private Loans
- Nelnet Payment Plans
Students with Financial Aid questions and billing questions
- Understanding College Bills
- Budget Planning Worksheets
Financial Difficulties
- Change in Family Income
- Problems with Change in Financial Aid
Collecting Outstanding Balances
Business Office
Address
Contact
Hours
Monday - Thursday, 8 a.m. to 5 p.m.
Friday, 8 a.m. to 4 p.m.
Closed from noon to 1 p.m. for lunch