Student Success Resources

What Resources are Available?

FC Cares

College isn’t always easy, and you may not know where to turn to get help. We created FC Cares with your needs in mind. No concern is too big, no question too small. Our student success team is standing by to help, whether you just need someone to listen, or if additional assistance may be necessary.

Common reasons to reach out might include:

  • Homesickness
  • Family Emergencies
  • Feeling Lost/Questioning
  • Academic Performance
  • Relationship Issues
  • Illness/Medical Concerns
  • Financial Challenges
  • Behavioral Concerns
  • Athletic Concerns
  • General Questions

Student Referrals

Anyone can make a referral to the team anytime a student may be struggling with success and persistence at Franklin College. Students may reach out or refer themselves, too. When a student is referred to the student success team, we formulate a plan to guide that student to programs and services that support academic success, social integration, personal well-being, financial resources and other appropriate services as needed.

To make a referral, contact the Center for Student Success at 317.738.8082 or email studentsuccess@FranklinCollege.edu

Our Partnership with parents and families

Thank you for trusting to guide your student through their college education. We know you had many choices and we take our commitment to you and your student seriously. We are here to help by answering any questions you may have. We also encourage you to get involved in our vibrant community. Come to an athletic event, take in a choral concert, check out an art show, attend a convocation lecture, register for Family Weekend or simply visit and enjoy time with your student, our campus and the greater community.

Discover Family Weekend

Student Success Resources

I'm having trouble with my courses. What help is available?

Seeking help when you are struggling is a critical component of academic success.  If you need help, act quickly before you get too far behind.

1. Visit your professor’s office hours, which are likely posted in your syllabus and outside of your professor’s office.  Your professor can assist you in understanding difficult material and can give you specific advice on how to be successful in class.

2. Second, utilize the services of the Academic Resource Center, which include the Write Place, Math Study Center, Supplemental Instruction, peer tutoring, and academic coaching. ARC services and schedules are posted on GRIZLink.

3. Ask successful students in the class to form a study group.  When functioning efficiently, study groups can be an effective means of learning.

I have a Business Office hold on my account and I cannot register for classes. What can I do?

A Business Office hold indicates that you have an outstanding financial balance that is owed to the college.  In some cases, the Business Office is able to remove the hold if a payment is made, a payment plan is arranged or other financial commitments are met.

For details about your balance, you can visit Student Financial Services in the Business Office on the first floor of Old Main. Office hours are Monday-Thursday, 8 am-5 pm, and Friday, from 8 a.m.–4 p.m.  If you have questions about financing your education or if your family has experienced a change in financial circumstances, contact Brad Jones, Business Office Manager.

I want to get involved on campus. Where do I get started?

Research shows that students who are involved on campus tend to have a more enjoyable college experience.  The Center for Student Engagement oversees the many opportunities for involvement on campus.

1. The Be Engaged Fair, held during Welcome Week, is a showcase of many of the clubs, organizations, and activities on campus.  During the fair, students have the opportunity to interact with student organization leaders, ask questions, and get involved.  If you are interested in any of the clubs and organizations showcased at the fair, you can typically sign-up on the spot.

2. Students can find a list of all active student organizations and contact information for organization leadership on our student engagement platform, The Den.

3. If you are unsure which club or organization you’d like to join, chat with your friends, academic adviser, and others on campus for suggestions.  Don’t be afraid to try something new!

I have an issue with my roommate or housing situation.

If you are having an issue with your roommate, the first course of action is to sit down with your roommate and talk about the problem. Have an honest and respectful discussion regarding the living situation. Often, this can help resolve the situation. If this does not help, seek assistance from your Resident Assistant, Residence Hall Coordinator, or the Director of Residence Life. Additional information regarding residence life at Franklin College can be found here.

I am dealing with a personal or emotional issue.

College can be a challenging time for many students. FC understands this, and we have professionally trained counselors available for students. The Counseling Center is on the second floor of the Student Center (SC 222) and is open Monday-Thursday, 8 am-5 pm and Friday, 8 am-4 pm. Appointments are free and confidential for all students.

I am worried about how to pay for college.

Attending college is an investment in your future, and most students have to pay something to attend college. Scholarships, loans, and grants are all ways to help pay for your education. If you are concerned about your financial situation, visit the Office of Financial Aid in the Von Boll Welcome Center or Student Financial Services on the first floor of Old Main.

Center for Student Success