Frequently Asked Questions
As an admitted student or the parent of an admitted student, you may have questions about next steps. Here’s a list of commonly asked questions. If you have a question that is not listed, feel free to contact our office at 317.738.8075.
Q: How do I receive Franklin College credits for dual credit courses (taken through another college or university while in high school)?
A: Once you have completed your dual enrollment class and received your grade from the institution issuing the grade, you need to send an official transcript to the Academic Records Office at Franklin College for your transcript to be evaluated. In coursework taken off-campus, a grade of C- or better needs to be earned in order to transfer the credit to Franklin College. The grade earned will not be figured into a student’s Franklin College GPA.
Q: When do classes begin?
A: Click here to view the Academic Calendar and note all important information on residence hall check in/out dates, breaks, and deadlines.
Q: How much time do students typically spend on homework?
A: The benchmark is, for every hour spent in class, you should do three hours of studying per week to be successful in that class.
Q: How widely used are teaching assistants at Franklin?
A: There are no teaching assistants at Franklin College. Students receive instruction directly from their professors.
Q: I’m nervous about adjusting to college and college level work. Is there anything I can do over the summer to prepare?
A: Franklin College offers several optional summer programs that may help make the transition easier. Click here for more information.
Q: What should I do if I feel like I’m falling behind in my classes?
A: Seeking help when you are struggling is a critical component of academic success. If you need help, act quickly before you get too far behind.
- Visit your professor during office hours, which are likely posted in your syllabus and outside of your professor’s office. Your professor can assist you in understanding difficult material and can give you specific advice on how to be successful in class.
- Second, utilize the services of the Academic Resource Center, which include the Write Place, Math Study Center, Speech Lab, Academic Mentoring and Peer Tutoring. ARC services and schedules are posted on myFC.
- Ask successful students in the class to form a study group. When functioning efficiently, study groups can be an effective means of learning.
Financial Aid & Billing
Q: When will I receive my first bill?
A: Bills for the fall semester will be available online thru the Student Account Center around July 15th and your first payment is due by August 15th. Questions can be directed to our Business Office at 317.738.8031.
Q: Does Franklin have a payment plan that allows me to spread out payments throughout the year?
A: Yes. You can sign up to make equal monthly payments by visiting here or calling 800.307.6838. There is a $40 per semester fee to enroll in this plan. Questions can be directed to our Business Office at 317.738.8031.
Q: How do I get a work study job?
A: Work study jobs will be posted once classes begin in the fall. Students can log on to MyFC and visit the Student Financial Services department page, then click on the Nelnet link to search for employment opportunities. Students will then apply to the jobs that interest them.
Q: When will I find out where I’m living and who my roommate is?
A: After a student completes their Housing Application on the New Student Checklist, that information is held until July, when our Director of Residence Life begins the pairing process. New students can expect to hear from our Student Affairs Office in July with their room placement and the contact information for their roommate. Questions can be directed to Jacob Knight at 317.738.8080 or email@example.com.
Q: When will I be able to move into my residence hall?
A: New students will be able to move into their residence hall the Thursday before classes begin each year, unless notified differently.
Q: I’m a student athlete. Am I guaranteed to live with another student athlete?
A: If two student athletes request each other as roommates, they are guaranteed to be roommates. If you are relying on getting matched with a roommate, there is no guarantee that you will be matched with another athlete. Roommate matches are based on the “Lifestyle Attributes” you enter when submitting your housing application. You will be matched with a person with similar attributes to you. You can contact Jacob Knight with questions at firstname.lastname@example.org.
Q: Can I have a car on campus?
A: Yes, you are allowed to have a car on campus all four years. There are designated parking lots for you to use, with many of them located adjacent or near residence halls for your convenience. Parking passes are $40 for the year or $25 for the semester.
Q: What should I bring to campus?
Q: How much will it cost me to do my laundry?
A: Each residence hall has laundry facilities that are completely free for student use.
Q: Which residence halls have air conditioning?
A: All of them! All five of our residence halls have air conditioning and each room has a thermostat so students can control the temperature of their own room.
Q: What is the cost for each meal plan and what are the different options?
Residential Students have the following options for 2017-18:
- Plan A – Comprehensive – $3,725 for year ($1862.50 per semester)
The Comprehensive Meal Plan provides unlimited usage in The Marketplace. Plan A also includes $30 in Dining Dollars.
- Plan B –$3,725 for year ($1862.50 per semester)
150 meals + $100 in Dining Dollars per semester
- Plan D – Limited – $3395 for year ($1697.50 per semester). The Limited Meal Plan, provides 10 meals per week. Plan D does not include Dining Dollars
*Dining Dollars can be used for extra meals, Jazzman’s coffee shop on campus, Ben’s Den and/or select restaurants throughout the Franklin area
The unlimited meal plan is the most popular. It is considered to be the “best bang for your buck” meal plan.
Visit the Dining Services website for more information on the resident and commuter meal plan options, Dining Dollars, Ben Bucks, and dining hours.
Q: What is the method of payment for students to eat in the dining hall (The Marketplace)?
A: Once a student receives his or her One Card (ID card) from the Office of Student Affairs and makes a meal plan selection, the Business Office will authorize the student’s card for the appropriate use in The Marketplace where the card is swiped as a debit card at each meal.
Questions? Contact Dining Services at 317.738.8108 or email@example.com
- Plan A – Comprehensive – $3,725 for year ($1862.50 per semester)
Information Technology (Username, Passwords, Email, Computer information)
Q: I’m having problems with my username/password/email account. Who should I contact?
A: The Franklin College Information Technology Services (ITS) department can help with username, password, and email account problems. Their number is 317.738.8148 and they can be reached Monday – Thursday 8 a.m. – 5 p.m., and 8 a.m. – 4 p.m. on Friday.
Q: Do I need to buy a computer and if so, what software do I need?
A: Incoming students are not required to purchase a computer but many choose to do so.
If you choose to purchase a computer, any desktop, laptop, or tablet computer with 802.11n or later Wi-Fi is recommended. PCs must be running Windows 7 or higher and include antivirus/anti-spyware software. Macs must be running OS X 10.7 or higher. Chromebooks, iPads, and Android tablets are supported, but may not work with all resources, course tools, and software. Franklin College Information Technology provides Microsoft Office for Windows and Mac for free to students compared to a cost of approximately $200 at retail stores. Franklin does provide computer labs and laptops that students can check out in our Student Center. Questions? Call our IT Department at 317.738.8148.
Q: How do I connect to the Franklin College network?
Franklin College provides a wireless network that allows students, employees and campus guests to access the Internet via a wireless connection while they are on campus. You will be required to enter a username and password to access the wireless network.
Franklin College allows campus guests and visitors access to the Internet when on campus for web, email, and communications needs. You will need a faculty or staff sponsor to obtain your guest account information.
Q: What type of clubs can I join on campus?
A: Franklin College offers many ways for students to be involved not only on campus, but also in the community through its 50+ organizations. From Habitat for Humanity to Greek life, from Student Congress to religious life, there’s bound to be an activity that sparks every student’s interest.
At the beginning of the school year, you can visit the activities fair and meet with students, faculty, and staff who are involved in organizations on campus. You can ask them questions about joining the club or even find out when their next meeting will be.
Q: What is there to do in the evenings and on weekends?
A: There is always something happening at Franklin College! Whether it’s an athletic event, Greek life fundraiser, meetings for student organizations, guest speakers, or school-sponsored activities, you’ll never be bored! Our student life calendar is published online each month.
Q: What happens if I get sick while I’m away at school?
A: You may visit our health center located on the second floor of the Napolitan Student Center in the Counseling and Health Center suite. Health Center Services are available at no charge to all students. Students can be evaluated by scheduling an appointment or on a walk-in basis. The Health Center is staffed by a registered nurse five days a week: Monday – Thursday 8:00 a.m. to 5:00 p.m., and Friday 8:00 a.m. – 4:00 p.m. A local group of family practice physicians are available to the clinic on designated days. The office can be reached by calling 317.738.8090.
Johnson Memorial Hospital is also less than 5 minutes from Franklin’s campus and provides excellent care to its patients. JMH also has an Immediate Care Center located at 2085 Acorn Blvd. Franklin, IN 46131 317.346.2273 (approximately 10 minutes from campus, across from Walmart.).
Q: I’ve selected my Registration Day, when will I hear more about the day?
A: You received Registration Day details upon submitting your registration day form and you will be mailed event details including what to bring and a map of campus three weeks prior to your registration date. If you registered less than three weeks out, you will receive this communication via email. You can also find an agenda online here. For additional questions about your registration day, you can contact Student Affairs at 317.738.8080.
We would love to hear from you! If you have any questions, please call our office at 317.738.8075 or email us.